Terms & Conditions

These Conditions alone are to apply to all facilities provided by the Company to the Client and shall prevail over any terms and conditions put forward by the Client. In this agreement,  the Client refers to you, the user of the studio, and the Company refers to Treble Cube Productions.

Payment of the whole of the booking fee and any other sums payable by the terms of this Agreement shall be due on the day of booking. Bookings made in advance by the Client shall only be secured after payment has been received by the Company. All payments shall be made through PayNow Transfers, Credit / Debit Card payments or otherwise stated by the Company. All Credit / Debit Card payments are subject to booking fees payable to the payment gateway and shall be borne by the Client. Booking fees payable to the payment gateway are subject to changes that may occur without prior notification.

2.1 Payment for bookings shall not be reduced or refunded on account of:
(a) Client’s failure to show or use the studio for any or all of the period of booking;
(b) Client’s notification to cancel the use of the studio within 24 hours from the period of booking.

2.2 Payment will only be reduced or refunded on account of:
(a) Client’s notification of cancellation 48 hours before the period of booking. A full refund shall be given;
(b) Client’s notification of cancellation 24 hours before the period of booking. A half refund shall be given;

2.3 Client is aware that PayNow Transfers require a booking reference number for the Company to identify the booking. Failure to include a booking reference number may result in disruption in booking. Should any advanced bookings made by the Client be disrupted by such circumstances, the Company will not be liable for any issues relating to changes in booking dates or time slots.

The Company shall make the studio and operators available to the Client for the period of booking. The Client understands that the operators may not be immediately available due to the nature of the business’ processes.

3.1 The Client shall only use the studio for its intended purpose. Illegal activities are not allowed in the studio.

3.2 The Client shall be liable for any damages or loss to items or equipment belonging to the company either in the studio or building. Evidence shall be retrieved from security footage and the Company shall take no more than 3 months to identify the Client liable for any damages or loss. All costs calculated by the Company shall be borne by the Client within 3 months. The Company shall be transparent with the costs charged. No hidden or additional fees shall be added by the Company. Costs for damages or loss of items or equipment are calculated based on price of damaged or loss item.

3.3 The Client shall be liable for the Client’s own equipment in the studio or building. Any equipment damaged or lost during the Client’s stay in the studio or building will not be the Company’s responsibility.

3.4 All equipment are expected to be in working condition for the Client’s use during the period of booking. Any fault in equipment during the Client’s period of booking shall be rectified by the Company either within the period of booking or on another date. The Company shall provide the Client with a complimentary booking should the issues not be resolved on time on the next available date and time slot.

3.5 The free-to-use recording feature provided by the Company to the Client may encounter errors in mixing or sending. The Company will not be liable for such errors as the recording feature provided is free.

3.6 The Client should ensure that all equipment provided by the Client is capable for use with the Company’s equipment.

3.7 The Client is aware of the type of equipment provided by the Company and should know how to operate the equipment in the studio.

3.8 The Client should ensure all sound levels are adjusted accordingly for use with the Company’s free-to-use recording feature.

3.9 The Client is aware of the period of booking and security PIN’s access to the studio and its use of electricity during the period of booking. The Client should clear up all equipment 5 minutes before the end of the period of booking and ensure that the studio is in a neat and tidy order for the next Client.The

3.10 The Client is aware that the time required to set up and keep all equipment is within the  period of booking. No extra time shall be given for setting up and keeping all equipment.

The Client is able to record or photograph jamming sessions within the studio during the period of booking.

4.1 The Company shall at any time, approach the Client and seek consent for recording or photographing the Client for the Company’s marketing purposes on all social media sites including but not limited to Instagram, Facebook or website.

4.2 For security and safety purposes, the studio and building is fitted with security cameras. Footage shall be used for reviewing of damages or loss to items in the studio or studio building. Footage shall be shared to any local authorities for investigation purposes.

4.3 Any video / audio recording or photos taken by the Client shall not in any way be illegal, scandalous, obscene or libellous. Any actions taken by an external agency to the Company with regards to video / audio or photos taken by the Client will be liable by the Client and not the Company. This includes copyright infringement issues. Should the Client post any illegal, scandalous, obscene or libellous content that may in any way damage the name of the Company, the Client may be asked to remove such content and the Client should do so.

The Client hereby acknowledges that prolonged exposure to high noise levels above 85 dB(A) may cause damage to hearing and that both studios and studio users are required by law to keep exposures as low as reasonably practicable and that accordingly:

5.1 The Client shall be responsible for noise levels within the studio;

5.2 high noise levels shall not be sustained for long periods;

5.3 The Company hereby reserves the right to take such action as it may deem appropriate to maintain tolerable noise levels and that no claim shall lie against the Company in respect of inconvenience or time lost in the event of such action.

The Client is liable for his or her own safety within the studio or building. The Company shall not be liable for any injuries, illnesses or death.

6.1 Should the studio booking be cancelled without prior notification due to any unforeseen circumstances not within the Company’s reach, such as a natural disaster, the Client shall comply with such cancellations. Refunds for any advanced bookings made by the Client will be reviewed by the Company on a case-by-case basis depending on the matter at hand. Refunds are not guaranteed.

6.2 The Company shall ban or cancel any bookings made by the Client without any prior notification should the Client be deemed unfit to use the studio and its facilities. This includes Clients who have misused the studio facilities before.

The Trade Marks are the property of Treble Cube Productions and the Client shall not use the Trade Marks unless expressly authorized in writing by Company to do so. Any use of the Trade Marks by the Client must be consented by the Company and can be done so in writing to the Company.

The Client should not access the Company’s computers, servers, micro controllers or any other devices representing the Company and its processes for any malicious purposes. Client thought to be suspicious for such maliciousness or activity will be reported to the relevant authorities.

8.1  The client shall be responsible for his/her own belongings. The company will not be held responsible for lost or/and damaged items owned by the client

© Treble Cube Productions 2023